FAQ
Answers to the most common questions about LivingHarbur, our products, shipping and returns.
What is LivingHarbur?
LivingHarbur is a Swiss online shop for calm, practical home essentials. We curate cozy mood lighting, smart kitchen and home organization, compact kitchen helpers and easy cleaning tools, chosen to make everyday living simpler and more beautiful. LivingHarbur is run from Schüpfen, Switzerland. About us
What products does LivingHarbur sell?
Our range covers four areas: mood lighting such as the cordless TouchGlow table lamp, ocean wave and sunset projectors and a 30 cm LED ring wall light; home & kitchen organization such as rotating spice racks, a rotating food dispenser and a sliding under-sink rack; kitchen tools such as a smart nutrition scale, an egg cooker and a hot-air popcorn maker; and cleaning essentials such as an electric spin scrubber and a mini robot vacuum.
Where can I buy LivingHarbur products?
LivingHarbur products are sold exclusively through our own online store. Orders are paid securely through Shopify's encrypted checkout.
How much does shipping cost and how long does delivery take?
Shipping is free on all orders over CHF 65. We ship to many countries worldwide; the options and costs for your country are shown at checkout. Orders are processed within 1–3 business days and delivery usually takes 10–20 business days, depending on your destination. Shipping Information
How can I track my order?
As soon as your order ships, you receive an email with your tracking number and a link to follow your parcel.
Can I return an item?
Yes. Unused items in their original packaging can be returned within 30 days of delivery. Refund Policy
Do I have to pay customs or import VAT?
Depending on your country and order value, customs duties or import VAT may apply on delivery. Details are listed on our Shipping Information page.
Are the lamps cordless?
Some are. The TouchGlow table lamp has a built-in rechargeable battery with USB-C charging, so it works without a cable. The sunset and ocean wave projectors are USB powered, and the LED ring wall light comes as a USB plug-in version (black) or a hardwired version (gold). Details are on each product page.
What price range do your products have?
Our products range from about CHF 26 to CHF 135. Shipping is free on orders over CHF 65.
How can I contact LivingHarbur?
Use our contact form or reply to any of our emails. We're happy to help with questions about products and orders.